Reservation Coordination Specialist

3 weeks ago


Glasgow, Glasgow City, United Kingdom Best Days Travel Full time
About Best Days Travel

At Best Days Travel, we are dedicated to providing exceptional customer service and creating unforgettable experiences for our valued clients. As a Customer Experience Agent in our team, you will play a crucial role in delivering outstanding service and ensuring the highest level of satisfaction for our customers.

We offer a comprehensive training program that covers all aspects of the job, including hotel reservation coordination, customer communication, and conflict resolution. With our supportive team and flexible work environment, you will have the opportunity to grow and develop your skills, ultimately achieving your career goals.

Job Summary:
As a Customer Experience Agent, you will be responsible for managing hotel reservations, communicating with guests, and resolving any issues that may arise. You will also have the opportunity to participate in ongoing training and development programs to enhance your skills and knowledge.

Key Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Must be at least 18 years old and a resident of the United States.


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