Technical Support Engineer

3 days ago


Chelmsford, Essex, United Kingdom Andy File Associates Careers Full time
Technical Support Role
We are seeking a Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support and guidance to customers regarding mobile furniture solutions. Your primary objective will be to ensure prompt and efficient resolution of customer issues, utilizing your technical expertise and problem-solving skills.

Key Responsibilities
  • Provide technical support and guidance to customers
  • Resolve customer complaints and issues promptly and efficiently
  • Collaborate with internal teams to resolve customer complaints
  • Develop and maintain technical knowledge and expertise
  • Contribute to the development of technical documentation and procedures

Requirements
To be considered for this role, you must have relevant technical skills and experience in mobile furniture technology. You should also possess excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams. A competitive salary of £27,000 - £28,000 per annum reflects the market conditions and location.

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