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AV Solutions Engineer
2 months ago
We are seeking a highly skilled and experienced AV Solutions Engineer to join our team at Linn Systems Ltd. As a key member of our Solution Engineering team, you will play a critical role in supporting our continued growth in EMEA.
Key Responsibilities- Pre-Sales Technical Support: Provide technical support to prospects and partners from initial contact through product demonstration and handoff to onboarding.
- Collaboration with Sales Executives: Work closely with Sales Executive members to acquire, grow, and expand mid-market and enterprise accounts by addressing prospects' technical challenges.
- Complex Problem-Solving: Actively engage with prospect stakeholders to drive solutions to complex technical or business workflow challenges.
- RFP and Technological Requests: Assist Sales Executives in thoroughly responding to RFP and technological requests.
- Process Improvement: Collaborate with a global team of talented Solution Engineers to drive better processes throughout all aspects of our products and services.
- Product Mastery: Possess a complete mastery of Linnworks' product offerings, business model, emerging technologies, and partner platforms.
- Feedback and Training: Provide feedback to internal stakeholders and Product Managers to drive platform and workflow improvements, and provide training and guidance to all Linnworks Team members.
- Experience: 5+ years of experience in SaaS, e-commerce, B2B sales/solution engineering, or implementation/onboarding roles.
- Proven Track Record: A proven track record of success selling mid-market and enterprise-level SaaS products through demonstrations, drafting RFP responses, and architecting solutions.
- Technical Knowledge: An understanding of complex web and mobile applications utilized for documentation and project management, experience with consultative, value-based selling methodologies, and working knowledge of e-commerce business.
- Technical Stack: Experience with Google Suite, Salesforce, Confluence, Slack, Clue, IMS/OMS/WMS.
Linn Systems Ltd is a fast-paced, scale-up environment that values diversity of experience, perspectives, and background. We believe that our employees' growth and development are essential to our success, and we are committed to providing clear paths for career progression and equipping them with the tools and training required to become experts in their profession.
