Senior Outreach Coordinator

3 weeks ago


Exeter, Devon, United Kingdom Red Snapper Recruitment Limited Full time
About the Role

This Senior Outreach Worker position is based in Exeter and offers a salary of £27,000 per annum. The successful candidate will have a valid driver's license and access to a vehicle.

Responsibilities
  • To assist the Service Manager with operational management and staff line management of the local project team.
  • To provide supportive line management and supervision to team members ensuring regular reviews are in place including monthly supervisions, PDRs, and any other reviews as appropriate.
  • To deliver high-quality person-centred services to clients, taking a strength-based and trauma-informed approach.
  • To identify and promote opportunities for client involvement within the project(s).
  • To maintain accurate records using the Client Record Management system (INFORM) and undertake quality assurance checks.
  • To deal professionally with local incidents and safeguarding ensuring action is taken, communicated, followed up, and recorded.
  • To liaise closely with the Health, Safety, and Facilities Team in the delivery of these.
  • To support and supervise volunteers in the projects.
  • To support and mentor social work students as required.
  • To participate in an Outreach Rota which may include some evening, weekend, and early morning work.
Person Specification
  • A full driving license and access to own car.
  • A track record of working as part of a team in housing, health, or social care setting.
  • Proven ability to develop supportive, empowering relationships with socially excluded clients, resulting in high-quality client service.
  • A commitment to equality and diversity.
  • A solutions-focused approach within projects.
  • An enthusiastic approach to implementing excellent service within projects.
  • The ability to embed a recovery-focused approach and a strength-based trauma-informed approach within projects.


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