Fire Protection and Maintenance Lead
3 weeks ago
Fire Protection and Maintenance Lead
SER Limited is seeking an experienced Fire Protection and Maintenance Lead to join our team. The successful candidate will be responsible for overseeing service contracts valued at up to £2 million, leading a team of engineers, and ensuring exceptional client satisfaction.
Key Responsibilities:
- Oversee service contracts to meet client expectations and company standards.
- Lead and support a team of service engineers, providing guidance and fostering a collaborative environment.
- Liaise effectively with the service coordinator to optimize scheduling, resource allocation, and project timelines.
- Troubleshoot technical issues to minimize service disruptions and maintain operational efficiency.
- Nurture relationships with key accounts, acting as the primary point of contact for service-related inquiries and solutions.
- Monitor service performance, adhering to budgetary and contractual obligations.
- Prepare and present performance reports.
Requirements:
- Experience in managing service contracts and leading teams.
- Strong communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of fire and security industry best practices.
Salary and Benefits:
- £45,000 - £55,000 salary, plus overtime and additional benefits.
- Company vehicle.
- Pension scheme.
- Health insurance (opt-in).
- Mobile phone.
- iPad.
- 25 days' holiday and bank holidays.
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