Deputy Store Manager

3 weeks ago


Newtownabbey, United Kingdom B&M Retail Full time
About the Role

We're seeking a skilled Deputy Store Manager to join our retail team. As a key member of our store leadership team, you'll be responsible for driving store performance, managing a high-performing team, and ensuring excellent customer service. Reporting to the Store Manager, you'll be a hands-on leader who role-models our company values and fosters a positive, productive work environment.

Main Responsibilities:

* Manage and motivate a team of sales assistants to achieve sales targets, customer satisfaction, and operational excellence
* Develop and implement strategies to improve store appearance, customer experience, and sales performance
* Collaborate with the Store Manager to set and achieve store goals, managing resources effectively to maximize sales and profitability
* Ensure accurate inventory management, stock control, and merchandise presentation
* Provide exceptional customer service, responding to customer queries and resolving issues promptly

Requirements:

* Proven retail management experience, preferably in a fast-paced, dynamic environment
* Strong leadership and interpersonal skills, with the ability to motivate and develop a high-performing team
* Excellent communication and problem-solving skills, with the ability to work collaboratively with colleagues and external partners
* Ability to work flexible hours, including evenings, weekends, and bank holidays

What We Offer:

* Competitive salary and bonus package
* Clear career progression opportunities, with a strong focus on internal succession
* Comprehensive training and development programs, to support your professional growth
* A dynamic, supportive work environment, with a focus on work-life balance

Why B&M Retail?

At B&M Retail, we're committed to creating a positive, inclusive work environment that supports the development of our colleagues. With a strong focus on internal succession, we offer a clear path for career progression, with opportunities to take on new challenges and responsibilities. Join our team and be part of a dynamic, fast-paced retail environment, where you can develop your skills, grow your career, and achieve your goals.
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