Customer Insight Analyst
2 weeks ago
Customer Insight Analyst
Harnham is seeking a skilled Customer Insight Analyst to join their team. As a key member of the organization, you will be responsible for driving customer satisfaction and improving the service offered to customers.
The Role:
As a Customer Insight Analyst, you will:
- Perform analysis across customer behaviors and survey data
- Provide insights to stakeholders to inform decision-making
- Create reports or dashboards to present findings
Requirements:
- Visualisation tool experience, preferably Power BI
- SQL experience is desirable
- Analytical mindset for data storytelling
- Strong communication skills
Interview Process:
- 1st stage - 30-minute chat with the hiring manager
- 2nd stage - F2F task and presentation
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