Sales Coordinator
4 weeks ago
Are you looking for a role that combines sales and customer service skills with a passion for delivering exceptional guest experiences? As a Sales Coordinator at Solent Hotel & Spa, you will have the opportunity to work in a fast-paced environment, driving sales growth and building strong relationships with clients and guests.
Key Responsibilities:
- Forge strong relationships with agents and guests to drive sales growth and increase revenue.
- Develop a thorough understanding of the hotel's facilities and services to advise guests on the best options for their stay.
- Respond to client inquiries, providing tailored proposals to meet their needs and exceed their expectations.
- Manage bookings from initial inquiry to seamless handover to the operational team.
- Stay up-to-date with the hotel's products and services, including rate strategies and promotions.
- Conduct hotel show rounds to showcase the hotel's unique selling points and build relationships with clients.
- Communicate with guests and clients with warmth and hospitality to deliver an authentic and genuine experience.
- Work collaboratively with the sales team to drive sales targets and achieve business objectives.
What We Offer:
- A competitive salary, negotiable dependent on experience.
- Free on-site parking.
- Wagestream - access to up to 40% of your wages as you earn.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan and Employee Assistance Programme available 24/7.
- Discounted Room Rates in our beautiful properties across the UK.
- Discounted Friends & Family Bed & Breakfast Room Rates at our Hotels & Inns across the UK.
- Complimentary membership of onsite gym.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Online access to high street discounts.
- Life assurance & pension.
- An engaging & supportive work environment.
- Bespoke training & development programmes.
- Great promotional opportunities across The House of Daniel Thwaites estate.
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