Hospitality Operations Coordinator

3 weeks ago


London, Greater London, United Kingdom Thomas Franks Ltd Full time

Role Summary:

We are seeking a motivated and detail-oriented Hospitality Operations Coordinator to join our team at a prestigious location in London. As a key member of our operations team, you will play a crucial role in ensuring the delivery of exceptional hospitality experiences for our clients.

About Us:

Thomas Franks Ltd is a leading independent contract caterer known for its focus on excellence, service, and individuality. We pride ourselves on delivering fresh food with passion and style.

Responsibilities:

  1. Work closely with the management team to develop and implement operational strategies that drive business growth and customer satisfaction.
  2. Ensure adherence to company food standards, waste control, and compliance with Food Hygiene and Health & Safety policies.
  3. Maintain accurate records and reports to inform decision-making and optimize operational efficiency.
  4. Collaborate with colleagues to provide excellent customer service and resolve any issues promptly.
  5. Participate in ongoing training and development programs to enhance skills and knowledge.

Requirements:

  • Previous experience in a fast-paced catering environment or related field.
  • Excellent communication and problem-solving skills.


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