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Service Engineer Position

1 month ago

London, Greater London, United Kingdom Everpool Recruitment Full time
Service Engineer Role Overview

The Service Engineer is a customer-facing position that requires strong communication and technical skills. The role involves delivering work safely and on time, and reporting back to the company as per procedures. The Service Engineer is responsible for ensuring customer satisfaction and the safe operation of company systems.

Key Responsibilities:
  • Carry out monthly stock takes on van stock or stock at stored lockups.
  • Deliver good customer service at all times, including service plans and upgrade options.
  • Obtain tasks using PDA Software as provided and trained to use.
  • Carry out risk assessments on each job as required.
Requirements:
  • 1 year minimum experience in electrical/mechanical engineering.
  • Hold a clean driving license.
  • IT literate, especially on Microsoft products.
Benefits:
  • Saturday (Optional Overtime) 1.5x
  • Sunday x2
  • Overnight if required – 35 per night payment (this is not for food)
  • 100 per month attendance bonus for full attendance.
  • Up to additional 100 per month on additional sales leads bonus.
  • Company van and Tablet.
  • Leave: 33 days (including bank holidays).
  • Pension: 5%.
  • Kingspan smart save (discounts).
Training and Development:
  • During first 8 weeks, travel and stay in locations in the UK to accommodate training; hotels and food are paid for by the business.