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Restaurant Operations Manager

2 months ago


Tunbridge Wells, Kent, United Kingdom Penny Cook Recruitment Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Penny Cook Recruitment. As a Restaurant Manager, you will be responsible for the overall success of our restaurant, ensuring that our customers receive exceptional service and that our business operates efficiently and effectively.

Key Responsibilities:
  • Manage Day-to-Day Operations: Oversee the daily operations of the restaurant, including managing staff, controlling labor and stock costs, and maintaining high standards of quality and service.
  • Lead a Team: Recruit, train, and develop a high-performing team of staff, providing coaching and guidance to ensure that they have the skills and knowledge needed to deliver exceptional customer service.
  • Financial Management: Control labor, stock, and all costs and budgets, ensuring that the restaurant operates within budget and that financial targets are met.
  • Customer Service: Deliver exceptional customer service, ensuring that customers have a positive experience and that their needs are met.
  • Compliance and Risk Management: Maintain high standards of compliance and risk management, ensuring that the restaurant operates in accordance with all relevant laws and regulations.
Requirements:
  • Experience: Proven experience as a Restaurant Manager in a busy commercial customer-facing operation.
  • Financial and Commercial Acumen: Strong financial and commercial acumen, with the ability to manage budgets and control costs.
  • Leadership and Management Skills: Excellent leadership and management skills, with the ability to motivate and inspire a team.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and suppliers.
  • IT Literacy: IT literate, with the ability to work with systems and processes.