White Goods Repair Engineer
2 weeks ago
Pacifica, a leading provider of outsourced support and repair services for domestic appliances in the UK, is seeking an experienced Field-Based Domestic Appliance Engineer to join our team.
Competitive Salary: £26,000 - £35,000 per annum, depending on skill set and experience, for a 40-hour week.
Total Estimated Earnings: Up to £50,000 per annum, including uncapped bonus scheme.
About the Role:
We are looking for a skilled and enthusiastic engineer who can work collaboratively with our teams to deliver exceptional service to our customers. As a field-based domestic appliance engineer, you will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams.
About You:
You will be an experienced domestic appliance engineer with a proven background in white goods repair. A good communicator with a can-do attitude, enthusiasm for problem-solving, and passion for repairing customers' appliances first time are essential qualities we look for in our ideal candidate.
Requirements:
- Minimum of 2 years' experience in the white goods repair sector in a field-based capacity
- Up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers
- A full UK manual driving licence with no more than 6 points
What We Offer:
We provide a comprehensive benefits package, including:
- Company van, fuel card, uniform, specialist tools, mobile tablet, and PPE supplied
- Company pension scheme
- Private van use (optional, subject to HMRC tax rules)
- Up to 33 days annual holiday allowance, including 8 bank holidays
- Wellbeing and fantastic work-life balance
- Excellent opportunities for progression and promotion within our business
- Death in service benefit at 3x salary
- Company online retailer saving portal
- Complimentary MAP (Multi-Appliance Protection) for your own home appliances
- Costa card gift cards - monthly nominations by Team Managers
- Entry into Monthly Cash Prize Draw
- Van stock supplied and automatically replenished based on personal usage
- Daily spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process
- Easy to use in-house engineer software for repair visits
- No sales targets for customer consumables
- Pre-order against your own jobs
- Specialist manufacturer training
Join Our Family:
Pacifica is a Carbon Neutral Company committed to creating a sustainable future. We exist to keep households running while protecting the environment. If you share our vision and values, we'd love to hear from you.
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