White Goods Repair Engineer

2 weeks ago


Slough, Slough, United Kingdom Pacifica Full time

Pacifica, a leading provider of outsourced support and repair services for domestic appliances in the UK, is seeking an experienced Field-Based Domestic Appliance Engineer to join our team.

Competitive Salary: £26,000 - £35,000 per annum, depending on skill set and experience, for a 40-hour week.

Total Estimated Earnings: Up to £50,000 per annum, including uncapped bonus scheme.

About the Role:

We are looking for a skilled and enthusiastic engineer who can work collaboratively with our teams to deliver exceptional service to our customers. As a field-based domestic appliance engineer, you will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams.

About You:

You will be an experienced domestic appliance engineer with a proven background in white goods repair. A good communicator with a can-do attitude, enthusiasm for problem-solving, and passion for repairing customers' appliances first time are essential qualities we look for in our ideal candidate.

Requirements:

  • Minimum of 2 years' experience in the white goods repair sector in a field-based capacity
  • Up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers
  • A full UK manual driving licence with no more than 6 points

What We Offer:

We provide a comprehensive benefits package, including:

  • Company van, fuel card, uniform, specialist tools, mobile tablet, and PPE supplied
  • Company pension scheme
  • Private van use (optional, subject to HMRC tax rules)
  • Up to 33 days annual holiday allowance, including 8 bank holidays
  • Wellbeing and fantastic work-life balance
  • Excellent opportunities for progression and promotion within our business
  • Death in service benefit at 3x salary
  • Company online retailer saving portal
  • Complimentary MAP (Multi-Appliance Protection) for your own home appliances
  • Costa card gift cards - monthly nominations by Team Managers
  • Entry into Monthly Cash Prize Draw
  • Van stock supplied and automatically replenished based on personal usage
  • Daily spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process
  • Easy to use in-house engineer software for repair visits
  • No sales targets for customer consumables
  • Pre-order against your own jobs
  • Specialist manufacturer training

Join Our Family:

Pacifica is a Carbon Neutral Company committed to creating a sustainable future. We exist to keep households running while protecting the environment. If you share our vision and values, we'd love to hear from you.



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