Residential Concierge Coordinator

6 days ago


Bristol, Bristol, United Kingdom urbanbubble Full time
Job Description

In this dynamic role, you will be responsible for providing exceptional service to residents, responding to their needs, and maintaining a safe and secure environment.

Main Responsibilities
  • Collect utility meter readings and maintain accurate records.
  • Coordinate car parking operations to guarantee hassle-free access.
  • Grant access to various services, including utilities, refuse collection, deliveries, repairs, and maintenance.
  • Conduct regular building patrols, CCTV monitoring, and safety checks.
  • Respond to general enquiries, resolve queries and complaints, and manage maintenance requests.
  • Arrange viewings, inspections, and appointments, providing constructive feedback.
  • Prepare communal areas for events and respond to online enquiries.
Requirements
  • Prior experience in a Front Desk or Concierge role.
  • High level of customer service and excellent communication skills.
  • Proficiency in Microsoft Office packages and other relevant systems.
Salary:

$53,000 - $68,000 per annum (dependent on experience).

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