Residential Concierge Coordinator
6 days ago
In this dynamic role, you will be responsible for providing exceptional service to residents, responding to their needs, and maintaining a safe and secure environment.
Main Responsibilities- Collect utility meter readings and maintain accurate records.
- Coordinate car parking operations to guarantee hassle-free access.
- Grant access to various services, including utilities, refuse collection, deliveries, repairs, and maintenance.
- Conduct regular building patrols, CCTV monitoring, and safety checks.
- Respond to general enquiries, resolve queries and complaints, and manage maintenance requests.
- Arrange viewings, inspections, and appointments, providing constructive feedback.
- Prepare communal areas for events and respond to online enquiries.
- Prior experience in a Front Desk or Concierge role.
- High level of customer service and excellent communication skills.
- Proficiency in Microsoft Office packages and other relevant systems.
$53,000 - $68,000 per annum (dependent on experience).
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