Sales and Customer Service Representative

3 days ago


Glasgow, Glasgow City, United Kingdom Certas Energy UK Ltd Full time
Job Description

We are seeking a motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. In this role, you will play a key part in delivering exceptional customer experiences and supporting the success of our business.

About the Role:

  • You will be responsible for providing outstanding customer service, ensuring that all customers receive a warm and welcoming experience.
  • As a sales representative, you will have the opportunity to build relationships with customers, understand their needs, and provide solutions that meet their requirements.
  • You will work closely with colleagues to achieve sales targets, maintain high standards of customer satisfaction, and contribute to a positive store environment.

Your Skills and Qualifications:

  • A good appreciation of customer service principles and practices.
  • Excellent interpersonal and communication skills, with the ability to build rapport with customers and colleagues alike.
  • Polite, professional, and hardworking, with a willingness to learn and take on new challenges.

Benefits:

  • The salary for this role is £12.00 per hour (the Real Living Wage).
  • You will also receive a range of benefits, including access to our Discount scheme, pension contributions, and life assurance (up to 4 times annual salary).
  • Our Simply Health plan includes Dental, Remote GP Services, Physio, and lots more.

About Us:

Certas Energy UK Ltd is an equal opportunities employer, committed to diversity and inclusion in the workplace. Our company culture values safety, compliance, and personal development, offering a supportive environment where you can thrive.

As a valued member of our team, you will have the opportunity to progress within our organisation, develop your skills, and take advantage of our Retail Academy programme. Join us and become part of a dynamic team dedicated to delivering exceptional customer experiences and driving business success.



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