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Customer Service Representative
2 months ago
We are seeking a highly organized and professional individual to join our team as a part-time receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.
Key Responsibilities- Client and Visitor Management: Greet and welcome clients and visitors with a warm and professional demeanor, ensuring a positive first impression of our company.
- Phone and Email Management: Answer and direct incoming phone calls, taking messages accurately and responding to emails in a timely manner.
- Scheduling and Calendar Management: Manage appointment scheduling and maintain our company calendar, ensuring seamless coordination and communication with clients and staff.
- Administrative Support: Handle incoming and outgoing mail and deliveries, assist with filing, scanning, and data entry, and maintain a tidy and presentable reception area.
- Excellent Communication and Interpersonal Skills: Possess strong verbal and written communication skills, with the ability to interact effectively with clients, staff, and external partners.
- Organizational and Multitasking Abilities: Demonstrate strong organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Basic Computer Skills: Possess basic computer skills, including proficiency in Microsoft Office and other relevant software applications.
- Confidentiality and Discretion: Handle sensitive and confidential information with discretion, maintaining the highest level of professionalism and integrity.
- Previous Experience: Possess previous experience as a receptionist or in a similar administrative role, with a strong understanding of front desk operations and customer service principles.
- Permanent Position: Enjoy a permanent position with a reputable company, offering stability and security.
- Modern Office Facilities: Work in a modern and well-equipped office environment, with access to state-of-the-art technology and resources.
- Company Pension Contribution: Receive a company pension contribution, demonstrating our commitment to your long-term financial well-being.
- Free Parking: Enjoy free parking on site, making it easy to commute to work.
- Supportive Work Environment: Work in a supportive and collaborative environment, with a team that values your contributions and well-being.
