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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the sales and service standards within our store.
Key Responsibilities- Provide outstanding customer service, ensuring that every customer leaves the store feeling valued and satisfied.
- Assist in driving sales and commerciality through effective product knowledge and recommendations.
- Support the team in maintaining high service standards, ensuring a positive and welcoming store environment.
- Participate in training and development programs to enhance your skills and knowledge.
- Contribute to the success of the store by working collaboratively with colleagues and management.
- A competitive salary and benefits package, including a generous holiday entitlement and discretionary bonus schemes.
- A comprehensive training program, including a dedicated induction and ongoing development opportunities.
- A range of employee benefits, including a colleague discount scheme and access to our M&S Choices portal.
- A supportive and inclusive work environment, where everyone is valued and empowered to succeed.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
