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Infrastructure Systems Specialist
2 months ago
We are seeking a highly skilled Infrastructure Engineer to join our team at ANS. As a key member of our infrastructure team, you will play a crucial role in supporting the ANS infrastructure and ensuring the availability of our essential platform components.
Key Responsibilities- Provide 3rd line support to the eCloud platform, working as an escalation point for the support team.
- Perform platform auditing and review tasks to ensure the integrity of our infrastructure.
- Monitor systems and identify performance issues proactively to minimize downtime.
- Collaborate with other technical teams to provide industry-leading support to our customers.
- Define processes and create detailed documentation to ensure knowledge sharing and best practices.
- Assist with capacity management and platform growth to ensure our infrastructure meets the needs of our business.
- Maintain good interdepartmental relationships with other technical and commercial teams through regular interaction and collaboration.
- Ensure our infrastructure is up to date by performing patching and firmware upgrades.
- Work with vendors to raise escalations and troubleshoot issues.
- Produce and maintain high-quality technical documentation.
- Limited volumes of out-of-hours work assisting with projects on core systems outside of core business hours.
- Assist senior engineers with project implementation.
- Previous experience as an infrastructure engineer working in an enterprise or multi-tenant environment.
- Experience with VMware 6.7 and 7.0.
- Understanding of fundamental computer architecture, networking, virtualization, storage, and operating system concepts.
- Strong troubleshooting and diagnostic skills.
- Ability to produce good-quality documentation.
- Scripting abilities in PowerShell and PowerCLI.
- Willingness to do an on-call rota.
At ANS, we've created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people, providing training, development, health, and more – we give you the benefits and flexibility to maintain a happy work-life balance.
We're proud of the inclusive, fun, dynamic environment we've created. It's a safe space that works for all. You don't have to be a techie to work in tech. Bring your authentic self and find your dream role here.
What's in it for you?With fantastic benefits, an inclusive culture, and a cool office space, we're your kind of workplace.
Company benefits
- As standard: 25 days' holiday, plus you can buy up to 5 more days.
- A little extra: we'll give you your birthday off, and an extra celebration day for whatever you want Tying the knot? You get 5 days' additional holiday in the year you get married. Oh, and 5 volunteer days.
- Private health insurance.
- Pension contribution match and 4 x life assurance.
- Flexible working and work from anywhere for up to 30 days per year (some exceptions).
- Maternity: 16 weeks' full pay, Paternity: 3 weeks' full pay, Adoption: 16 weeks' full pay.
- Company social events – get ready for a jam-packed calendar.
- Electric car scheme.
- 12 days of personal growth development time.