Infrastructure Systems Specialist

4 days ago

Manchester, United Kingdom Manchester Metropolitan University Full time
About the Role

We are seeking an experienced Infrastructure Engineer to join our End User Compute (EUC) team, responsible for the engineering, management, security, and compliance of our multiplatform environment. As an Infrastructure Engineer, you will play a key role in shaping and driving projects, critical pieces of repeatable work, and innovative change within your specialist area.

Key Responsibilities
  • Provide high-level technical expertise in the development, support, and maintenance of multi-platform EUC environments.
  • Contribute to projects that develop new IT services, including new services that meet academic requirements for teaching and research.
  • Act as a contributor and adviser in projects, leading discussions and sharing expertise with colleagues and others.
  • Research, evaluate, develop, and deploy new and emerging technologies relevant to EUC systems and services.
  • Formulate processes to ensure the broad EUC platform is reliable, resilient, and capable of rapid recovery in the event of planned or unplanned circumstances disrupting normal operations.
  • Proactively set and maintain best practice and development standards, providing advice to colleagues.
  • Assist the team lead with capacity planning to ensure timely project delivery.
  • Engage with potential and existing suppliers of EUC and platform infrastructure, providing technical evaluation and input to procurement processes.
  • Understand and implement IT security into all aspects of EUC planning and delivery.
Requirements
  • Broad knowledge and experience of enterprise-level IT systems.
  • Experience of app virtualization and VDI solutions.
  • Expertise in Windows operating systems and enterprise management.
  • Expertise in managing/administering SCCM, JAMF in an enterprise environment.
  • Experience of managing Office 365 technologies and deploying into platform.
  • Experience of Intune deployment and management.
  • Experience of deployment and management of endpoint security platforms.
  • Experience of Active Directory, Azure AD, and Group Policy management.
  • Technical desktop support background, up to and including 3rd line.
  • A clear understanding and drive to meet security and compliance standards and a 'secure by default' ethos.
  • Good communication, both written and oral, including business case development and presentation skills.
  • Ability to work and interact with other teams to deliver on agreed deadlines.
  • Customer service-focused approach with experience of delivering on a range of tasks, projects, and outcomes.

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