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Document Controller

2 months ago

London, Greater London, United Kingdom The Highfield Company Full time

Job Title: Document Controller

Job Summary:

The Document Controller will provide support and aid the successful delivery of the allocated scheme(s) while maintaining the highest possible standards and relationship with Clients.

Key Responsibilities:

  • Provide support to line manager / Design Manager
  • Collate, input and keep up to date Viewpoint (CDE), R Drive, Smart Waste, Work Wallet on a daily basis
  • Be the first point of contact for visitors to the site or office and telephone calls (as required)
  • Support other members of the team to achieve successful project delivery
  • Aspire to the very highest standards of quality, service and business performance
  • Tackle difficult issues early by promoting early resolution to problems
  • Allocating incoming mail and correspondence to the correct members of staff and issuing post externally via royal mail website (as required)
  • Collate and keep up to date tracking documents/ data base
  • Collate, print and keep up to date tracking documents for tenders
  • Arrange necessary stationery for the office (as required)
  • Collate and keep diaries for senior staff and meeting rooms within the office
  • Any other duties associated with this position which are related to the objectives of the Company or Team or contribute to individual development

Requirements:

  • Be an active team member
  • Meet deadlines without the need for prompting
  • Absorb and apply best practice by fully complying with our standards, documents library, forms library and business unit procedures
  • Have a polite welcoming manner
  • Have a polite telephone manner
  • Excellent interpersonal skills
  • Give support and gain experience
  • Good organisational skills
  • Good listening skills
  • Accuracy of administration and compliance with company standards
  • Time keeping skills
  • Typing skills
  • Viewpoint skills
  • R Drive skills
  • Work Wallet Skills
  • Knowledge of team member's roles and responsibilities and assist where required
  • Problem solving skills
  • Decision making skills
  • Pro-active
  • Ability to work under pressure
  • Understand various portal systems
  • Flexible
  • Willingness to learn and develop