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Retail Store Director

1 month ago

Tottenham, Greater London, United Kingdom Dreams Full time

The Role:

In this exciting opportunity, you will have the chance to lead our Retail team in Haringey and drive team engagement while maximising all sales opportunities.

At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.

Key Responsibilities:

  • Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
  • Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
  • Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
  • Motivating and inspiring all of our valued dreamers.
  • Managing the store rota to ensure we have the right people working at the right times.
  • Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.

The Person:

We are looking for a commercially focused and results-driven individual with a strong track record of store and team management. You will be a proven leader with excellent communication skills, able to build rapport and establish great relationships with customers and colleagues.

What We Offer:

  • Competitive salary: £35,000 on target earnings
  • Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
  • Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
  • Buy-in schemes: You will have the opportunity to buy extra holiday, private healthcare, or savings and loans.
  • Progression: No matter where your dreams take you, we will support your development with the opportunity to progress into different business areas as your experience grows.
  • Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.