Residential Property Management Coordinator

4 weeks ago


London Area, United Kingdom Property Management Recruitment Full time

Job Summary

We are seeking a highly skilled Residential Property Management Coordinator to join our team at Property Management Recruitment. The successful candidate will be responsible for delivering high-quality property management services in a residential environment for a mixed-use development.

Key Responsibilities

  • Manage relationships with residents and stakeholders while ensuring smooth operations within the residential phase of a major estate.
  • Collaborate with the Property Manager to act as the main point of contact for residents and ensure lease compliance for this distinct, multi-purpose development.
  • Oversee the efficient management of residential leasehold properties, acting as a communication link between the Property Manager, contractors, and residents of the residential scheme.
  • Support communication efforts by updating residents via newsletters and operational notices using the dedicated app.
  • Assist in overseeing service contracts for the Concierge team, ensuring high standards are met and queries are handled promptly.
  • Manage financial aspects such as monthly expenditure reviews, budgeting, and liaising with the finance team for accurate reconciliations and forecasts.
  • Handle insurance claims, coordinating with brokers and providing monthly updates.
  • Ensure all procedures and policies are up-to-date, clearly communicated, and in line with the lease requirements. Regularly review and maintain the resident portal to ensure information is current.

Requirements

  • Exceptional written and verbal communication skills.
  • Ability to work collaboratively and communicate effectively with various stakeholders.
  • At least 2 years of experience in a junior residential property management role.
  • Solid understanding of residential leases and statutory regulations.
  • Discretion and professionalism in managing sensitive information.
  • Progressing towards ATPI qualification.
  • Strong knowledge of RICS Service Charge Codes and relevant regulations.
  • Proficiency in IT and property management systems.


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