Warranty Claims Specialist
6 days ago
We are seeking a highly skilled Warranty Claims Specialist to join our team at AWP Assistance UK Ltd. As an integral part of our operations, you will play a vital role in ensuring seamless customer experiences and upholding the highest standards of technical expertise.
Key Responsibilities:- Manage warranty claims from start to finish, working closely with our client's retailer network and internal teams.
- Collaborate with cross-functional teams to resolve issues efficiently and effectively.
- Utilize your technical knowledge and expertise to assess claims, ensuring adherence to company procedures and treating customers fairly.
- Liaise with retailers, customers, and internal teams via inbound and outbound calls, providing exceptional customer service and support.
- Maintain accurate records and reports, highlighting key trends and areas for improvement.
- Bachelor's degree in a relevant field (e.g., motor vehicle technology, engineering).
- Minimum 2 years of experience in warranty claims management or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Proficiency in MS Office applications and other relevant software tools.
- A competitive annual salary of £45,000 - £55,000, commensurate with experience.
- An attractive benefits package, including comprehensive training, professional development opportunities, and a bonus scheme.
- A dynamic and supportive work environment, with a strong focus on employee well-being and work-life balance.
AWP Assistance UK Ltd is a leading provider of warranty and assistance solutions, dedicated to delivering exceptional customer experiences and upholding the highest standards of technical expertise. We are committed to fostering a diverse and inclusive workplace culture, where employees feel valued, empowered, and supported to achieve their full potential.
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Warranty Claims Specialist
4 weeks ago
Croydon, Greater London, United Kingdom AWP Assistance UK Ltd Full timeJob Summary:We are seeking a highly skilled Warranty Claims Specialist to join our team at AWP Assistance UK Ltd. As a Warranty Claims Specialist, you will be responsible for handling warranty claims from start to finish, ensuring that our customers receive the best possible service.Key Responsibilities:Assess and process warranty claims in accordance with...
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Warranty Claims Specialist
4 weeks ago
Croydon, Greater London, United Kingdom AWP Assistance UK Ltd Full timeJob Summary:We are seeking a highly skilled Warranty Claims Specialist to join our team at AWP Assistance UK Ltd. As a Warranty Claims Specialist, you will be responsible for handling warranty and service plan claims via our online claims portal.Key Responsibilities:Assess and approve or decline claims based on information received, technical expertise, and...
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Warranty Claims Specialist
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Croydon, Greater London, United Kingdom AWP Assistance UK Ltd Full timeJob Summary:We are seeking a highly skilled Warranty Claims Specialist to join our team at AWP Assistance UK Ltd. As a Warranty Claims Specialist, you will be responsible for handling Warranty and Serviceplan claims via our online claims portal.Key Responsibilities:Handle Warranty and Serviceplan claims from start to finish, ensuring all criteria is met...
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