Leisure Club Team Member

4 weeks ago

Norwich, Norfolk, United Kingdom Holiday Inn Norwich Full time
Job Title: Leisure Club Assistant

Our Leisure Club Assistant plays a vital role in providing an exceptional experience for our members and guests. As a key member of our team, you will be responsible for ensuring the club is always presented in an excellent condition, achieving new member sales, and supporting local marketing initiatives.

Key Responsibilities:
  • Ensure the club is always presented in an excellent condition, completing daily, weekly, and monthly checks.
  • Achieve new member sales, renewals, and net membership growth metrics.
  • Support the Club Management Team in local marketing initiatives to drive new member sales, membership headcount, and the club's position in the community.
  • Demonstrate a proactive approach to Health and Safety and support the Club Management Team in relation to the Sustainable Safety Group (SSG) audit.
  • Undertake cash handling duties and submit to hotel finance.
What You'll Bring:

We're looking for someone with a passion for the leisure and fitness industry, who has some experience in a similar role. You'll have a strong work ethic, excellent communication skills, and a commitment to delivering exceptional customer service.

The ideal candidate will have one or more of the following qualifications:

  • Pool Water Safety Qualification of Pool Responder
  • First Aid at Work Qualification
  • CIMSPA fitness professional qualification of Level 2 or above
  • Health and Fitness/Leisure Industry Qualification of Level 3 or above
Next Steps:

A member of our team will be in touch to book a 15-minute chat to discuss the role in more detail and answer any questions you may have.

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