Leisure Club Team Member

1 month ago

Norwich, Norfolk, United Kingdom Holiday Inn Norwich North Full time
Job Title: Leisure Club Assistant

At Holiday Inn Norwich North, we are seeking a highly motivated and enthusiastic Leisure Club Assistant to join our team. As a key member of our Leisure Club team, you will play a vital role in providing an exceptional experience for our members and guests.

Key Responsibilities:
  • Ensure the Leisure Club is always presented in a clean and well-maintained condition, adhering to daily, weekly, and monthly checks.
  • Drive new member sales, renewals, and net membership growth metrics through effective marketing and sales strategies.
  • Support the Club Management Team in local marketing initiatives to drive new member sales, membership headcount, and community engagement.
  • Demonstrate a proactive approach to Health and Safety, supporting the Club Management Team in relation to the Sustainable Safety Group (SSG) audit.
  • Undertake cash handling duties and submit to hotel finance.
What We Offer:

As a Leisure Club Assistant at Holiday Inn Norwich North, you will enjoy a range of benefits, including:

  • Annual Conference Event and Awards
  • Apprenticeships
  • Robust career development opportunities and support for personal growth
  • Attractive discounts across major retailers, restaurants, and events
  • Complementary Employee, Family, and Friends discounts in hotels across the Kew Green Hotels portfolio and partner hotels worldwide
  • 50% off food and beverage while staying in our hotels
  • 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial, and legal advice
  • FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
Requirements:

We are looking for a candidate with some experience in the leisure/fitness/spa wellness industry, although this is not essential. The ideal candidate would have one or more of the following qualifications:

  • Pool Water Safety Qualification of Pool Responder
  • First Aid at Work Qualification
  • CIMSPA fitness professional qualification of Level 2 or above
  • Health and Fitness/Leisure Industry Qualification of Level 3 or above
Next Steps:

A member of the hotel team will be in touch to book a 15-minute chat to discuss the role in detail and highlight your skills. If successful, you will meet the Business Excellence Manager/Leisure Club Manager.

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