Luxurious Spa Therapist Leader
2 weeks ago
Are you an experienced spa professional looking to advance your career in the wellness industry? Bannatyne Group is seeking a Senior Spa Therapist to lead our team and provide exceptional customer service.
We offer a competitive salary of £28,000 per annum, plus benefits such as flexible scheduling, 28 days annual leave, and complimentary lunch or breakfast.
About the RoleThis role involves leading a team of junior spa therapists, providing high-quality treatments, and promoting spa services to enhance the guest experience. You will work in a luxurious environment equipped with state-of-the-art equipment and surrounded by a team that values your expertise.
You will be responsible for:
- Performing a variety of spa treatments tailored to meet guests' individual needs
- Leading, mentoring, and supporting junior spa therapists to ensure continuous learning and professional growth
- Liaising and supporting the spa manager
- Providing exceptional customer service to ensure a relaxing and rejuvenating experience for all clients
To be successful in this role, you will need:
- An NVQ Level 2 & 3 Beauty Therapy qualification or equivalent
- Proven experience as a spa therapist
- Strong interpersonal and communications skills, along with a customer-focused attitude
- A genuine passion for health, wellness, and customer service
You will also have the opportunity to:
- Build and maintain strong client relationships, encouraging repeat visits and referrals
- Assist in promoting spa services, special offers, and products to enhance the guest experience based on consultations
- Maximise revenue opportunities in accordance with your targets and seek assistance if needed
We offer a comprehensive benefits package, including:
- Flexible scheduling
- 28 days annual leave increasing with tenure
- Free gym membership
- Complimentary gym membership after 2 years of service
- Discounted spa treatments and products
- Discounted meals and beverages
- Career and personal development training
- Mental health well-being and EAP services
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