Customer Service Representative

3 weeks ago


Gateshead, Gateshead, United Kingdom Rank Group Full time
Delivering Exceptional Customer Experiences

As a key member of our team, you will be responsible for creating a welcoming and engaging atmosphere for our customers. This involves working across various areas of the venue, from behind the bar to calling bingo, ensuring every customer feels valued and entertained.

Our ideal candidate will possess a friendly, adaptable, and caring personality, with a strong focus on customer service. Experience in hospitality or customer service is beneficial but not required, as comprehensive training is provided.

We offer a competitive salary of £11.44 per hour, making us one of the top-paying employers in the industry. Our contracts start from 8 hours and go up to 35 hours, providing stability and work-life balance. As part of our employee rewards platform, you'll enjoy discounts on travel, shopping, and dining, plus much more.

In addition to these benefits, we provide a 50% discount on food and soft drinks for you and up to three friends, pension and life assurance, company sick pay scheme, access to an employee assistance program, and funded apprenticeships for career development. You'll also receive a fantastic new uniform design, launched in 2024.



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