Customer Relationship Management Specialist

3 weeks ago


Warwickshire, United Kingdom Spinks Full time


Position: Customer Relationship Management Specialist

Location: Hybrid

Company: Spinks, a prominent organization in the equestrian sector, is in search of a proficient Customer Relationship Management Specialist to enhance their team and collaborate with the Systems Architect.

Key Responsibilities:
  • Acquire a comprehensive understanding of the CRM platform for effective issue identification and resolution.
  • Assist the Lead Systems and Support Officer in evaluating system modification requests and suggesting viable solutions.
  • Implement and assess system configuration adjustments in alignment with the release timeline.
  • Engage with external developers to ensure optimal system functionality.
  • Contribute to the definition and evaluation of new functionalities developed by third-party vendors.
Skills and Experience:
  • 1-3 years of experience with PowerApps.
  • Understanding of the software development lifecycle and user acceptance testing methodologies.
  • Experience in supporting and validating REST APIs.
  • Meticulous attention to detail.
  • Strong verbal and written communication abilities.
  • Capability to work autonomously as well as collaboratively within a team.

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