Retail Operations Coordinator

3 weeks ago


Oxford, Oxfordshire, United Kingdom Helen & Douglas House Full time
About the Role

We are seeking a highly skilled and experienced Retail Volunteer Coordinator to join our team at Helen & Douglas House. As a key member of our Retail Voluntary Services team, you will play a vital role in ensuring the smooth operation of our retail services across Oxford.

Key Responsibilities:

  • Recruit, retain, and manage a team of valued volunteers to support the delivery of our retail services.
  • Provide direct support and guidance to volunteers, including training and development initiatives.
  • Manage volunteer engagement and retention strategies to ensure a high-quality volunteering programme.
  • Collaborate with the Fundraising Team to support the development of our retail services.

Requirements:

  • Strong diplomacy, influencing, and negotiating skills.
  • Experience of working in a team environment and across multiple locations.
  • Proficiency in Microsoft packages, including Word, Excel, and PowerPoint.

What We Offer:

  • A competitive salary range of £28,064 - £34,800 per annum, plus a £8,000 car allowance per year.
  • A comprehensive benefits package, including 27 days holiday, flexible annual leave, life assurance, and a group personal pension scheme.
  • Opportunities for continuous professional development and a flexible working environment.

About Us:

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life, and bereavement care to life-limited children and their families. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.



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