Client Transition Manager

2 weeks ago

London, Greater London, United Kingdom Janus Henderson Investors Full time
About the Role

We are seeking an experienced Implementation and Onboarding Lead to join our team at Janus Henderson Investors. As a key member of our implementation team, you will be responsible for leading client transitions activities from start to finish.

As an Implementation and Onboarding Lead, you will work closely with internal stakeholders to ensure seamless execution of client onboarding processes. Your primary focus will be on managing multiple events simultaneously, including complex non-standard events. You will also construct and document accurate end-to-end event runbooks, applying strong communication skills and risk management expertise.

This is a fantastic opportunity for a skilled project manager to join our firm and contribute to the growth and success of our clients. If you have experience in transition/onboarding/client service roles, excellent organizational skills, attention to detail, and strong communication skills, we would love to hear from you.

Key Responsibilities:

  • Lead full end-to-end implementation of JHI Client and Fund activity such as launches/closures/restructures/in-species/change of custody/mergers
  • Proactively project manage the implementation and perform accurate set up instructing and oversight
  • Coordinate the review & finalization of legals i.e., IMA, Investment Guidelines
  • Manage multiple events simultaneously including non-standard complex events
  • Construct and document accurate end-to-end event runbooks
  • Apply strong communication skill and risk management

About Our Company:

Janus Henderson Investors is a leading global investment management company that provides a wide range of investment products and services to institutional and individual investors. Our mission is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service.

What We Offer:

  • Competitive salary range: $90,000-$140,000 per year
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
  • A generous holiday policy and flexible work arrangements

The estimated annual salary for this role is around $100,000, based on national averages.

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