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Night Porter

2 months ago

Saundersfoot, Pembrokeshire, United Kingdom Celtic Manor Resort Full time
Job Title: Night Porter Job Summary: We are seeking a dedicated and reliable Night Porter to join our team at St Brides Spa Hotel. As a Night Porter, you will be responsible for ensuring the smooth operation of the hotel during the night shift, providing exceptional guest service, and maintaining high standards of cleanliness and safety. Key Responsibilities: * Carry out room service requests * Answer the telephone to prospective customers and take messages * Check-in late arriving guests * Cleaning in public areas of the hotel and spa * Fire walks around the building * Helping to prepare for breakfast service * Ensuring a good understanding of all hotel regulations * Carry out regular floor walks of the hotel * Ensure all access to the hotel is secure as required by hotel policy and procedure * Clean and maintain the work area, materials, and equivalent * To operate a proper handover system between shifts to maximise guest satisfaction Requirements: * Strong communication skills and a friendly demeanour * Previous experience in a hospitality role is preferred, but not required * Ability to work independently and handle multiple tasks * Basic knowledge of hotel operations and guest services * Flexibility to work night shifts, including weekends and holidays * A commitment to maintaining high standards of cleanliness and safety What We Offer: * A range of incredible perks, including free parking whilst on duty, lifestyle and retail discounts for you and your family * Career development opportunities as unique as you are * A supportive and inclusive work environment About Us: St Brides Spa Hotel is operated and managed by the team behind the iconic Celtic Manor Resort. We offer individually styled, luxurious bedrooms and contemporary restaurant, bar, and conference facilities. Our hotel has won many awards over the years, including the best hotel in Wales. Equal Opportunities Employer: The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages. Eligibility to Work: In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.