Night Porter

**St Brides Spa Hotel - Night Porter**

This is a fantastic opportunity to work within a great team, in a wonderful setting, providing a welcoming and unforgettable experience for our guests.

**The Location**

Set in Pembrokeshire’s beautiful Coastal National Park, Saundersfoot is becoming one of the most sort after locations in which to live and spend holiday time in Great Britain. The village has undergone an exciting transformation to its harbour facilities and central shopping area which now boasts many new retail outlets and cafes.

**The Hotel**

St Brides Spa Hotel is the first destination spa hotel in Wales. It sits in a commanding position on a clifftop with stunning views over the village, harbour, beach and coastline. The Hotel offers individually styled, luxurious bedrooms and contemporary restaurant, bar and conference facilities. The Spa and Hotel have won many awards over the years including the best hotel in Wales.

**The Job Purpose**

The role of a Night Porter requires a mature, security and safety conscious attitude to ensure the wellbeing of all guests and hotel property through the night. Key duties as per the Night Porter Duty List are required to be performed during the night and daily hand over procedures need to be carried out in an efficient and responsible manner. The ability to work well alone is essential, along with excellent customer service skills.

**The Main Responsibilities and Key Tasks**
- Carry out room service requests between the hours of 23.00 and 07.00
- Answer the telephone to prospective customers and take messages
- Cleaning in public areas of the hotel and spa
- Fire walks around the building
- Helping to prepare for breakfast service
- Ensuring a good understanding of all Hotel regulations.
- Tour all areas of the hotel on a regular basis and report irregularities to relevant department heads and Duty Managers.
- Ensure all access to the hotel is secure as required by hotel policy and procedure.
- Be fully aware and adhere to all accounting policies and procedures.
- Be familiar with current licensing regulations.
- Perform all pre & post night audit duties.
- Report all potential and real hazards immediately.
- Attend all fire, health and safety training
- Have a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
- To operate a proper handover system between shifts in order to maximise guest satisfaction.

**Job Type**: Permanent

Pay: £12.84 per hour

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person