Reinsurance Operations Team Lead/Specialist

2 months ago

London, Greater London, United Kingdom MS Amlin Full time

Job Summary:

We are seeking a highly skilled and experienced Reinsurance Operations Team Lead/Specialist to join our team at MS Amlin. As a key member of our Reinsurance Operations team, you will be responsible for leading and mentoring a team of reinsurance technicians, overseeing all aspects of team performance and development, and supporting the growth of team members.

Key Responsibilities:

  • Lead and mentor London-based Reinsurance Technicians, overseeing all aspects of team performance and development, supporting professional growth of team members
  • Assist the Reinsurance Operations Manager in the management of the relationship between MS Amlin and the third-party vendor providing reinsurance resource
  • Assist the Reinsurance Operations Manager in collaborating closely with other leaders to drive the development of the Outwards Reinsurance function to better support the rest of the business
  • Collaborate with the Buying team and provide inputs required for activities undertaken collectively
  • Manage and maintain robust relationships across MS Amlin, representing Reinsurance Operations on internal working groups or committees as needed
  • Collaborate closely with Claims team, representatives of the underwriting teams, Finance, Actuarial and Treasury teams to ensure smooth operation of business and effective communication is in place through all areas of the business
  • Establish and oversee technicians' relationships with key external third parties including third-party vendors, brokers, reinsurers, co-reinsurers and auditors
  • Stay informed about internal customer requirements, looking to constantly develop management information, streamline processes, and ensure consistency and accuracy in reporting

Outwards Reinsurance Operations:

  • Working with departmental peers, lead the management of all aspects of outwards reinsurance operations from policy entry to credit control for all reinsurance types
  • Provide guidance to technicians on complex dispute resolution and elevate intricate issues to the relevant management level for resolution
  • Oversee reinsurance credit control and manage escalation where this becomes necessary
  • Assist and provide guidance to Reinsurance Technicians in addressing queries and writing-off bad debt
  • Take responsibility for management reporting, including developing reporting so that it meets business requirements
  • Ensure the team adheres to monthly and quarterly processing deadlines
  • Support with additional activities including ad-hoc project support and catastrophe ultimate netting down as required
  • Lead weekly team meetings

Compliance and Risk Management:

  • Conduct role in accordance with the Company's Business Ethics policy and all regulated entities as appropriate
  • Assist in the identification of all potential risks (credit, market, operations) related to reinsurance activities and support risk management frameworks

Requirements:

  • An excellent knowledge of technical outwards reinsurance operations including reinsurance processes, procedures and regulatory reporting requirements
  • Proven experience team leadership or mentoring role, with the ability to guide team members effectively
  • Strong understanding of Lloyd's processes and reinsurance best practice
  • Highly proficient in MS Excel

About MS Amlin:

MS Amlin is part of a global top-10 insurance group, MS&AD. We're made up of four distinct businesses covering global reinsurance, Lloyds franchise, local specialty insurer, and business services.

Conduct Rules:

With the implementation of the SM&CR (Senior Managers & Certification Regime), the Financial Services and Markets Act gave the FCA new powers to write conduct rules and apply them to all employees within a firm. The Conduct Rules set basic standards of good personal conduct. They stipulate that you must:

  • Act with integrity.
  • Act with due care, skill and diligence.
  • Be open and co-operative with the FCA, PRA and other regulators.
  • PAY due regard to the interests of customers and treat them fairly.
  • Observe proper standards of market conduct.

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