Shift Team Leader

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Tesco Full time

About the Role

Key Responsibilities

  • Oversee the daily operations of a Tesco store, ensuring a high level of customer satisfaction and team performance.
  • Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that meets customer expectations.
  • Provide exceptional customer service, listening to customers and helping to resolve any issues.
  • Identify opportunities to improve service and implement changes to enhance the customer experience.
  • Guide and support colleagues in-store, maintaining a safe and healthy work environment.
  • Monitor store performance and provide insights to management to inform business decisions.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases based on performance and location.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours.
  • A supportive and flexible work environment, with opportunities for career development and growth.
  • A comprehensive benefits package, including discounts on Tesco products and services.

About Tesco

Tesco is a leading retail company that values its customers and colleagues. We are committed to providing a positive and inclusive work environment, where colleagues can grow and develop their careers. As a Shift Leader at Tesco, you will play a critical role in delivering exceptional customer service and driving business success.

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