Infrastructure Deployment Specialist
1 day ago
Skillsbay Limited is seeking an experienced Deployment Engineer to join our team. This role requires a unique blend of technical expertise, excellent customer service skills, and a proactive approach to resolving issues during classroom-style deployments.
About the Role:
The successful candidate will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This involves configuring devices using Workspace ONE (WS1) and Autopilot to meet deployment specifications. The ideal candidate will conduct on-site, classroom-style device deployments, ensuring all user devices are set up and operational. They will also provide basic technical support to resolve issues encountered during deployment and maintain a professional, user-focused approach, delivering excellent customer service throughout the process.
Key Responsibilities:
• Configure devices using WS1 and Autopilot to meet deployment specifications.
• Conduct on-site, classroom-style device deployments, ensuring all user devices are set up and operational.
• Provide basic technical support to resolve issues encountered during deployment.
• Maintain a professional, user-focused approach, delivering excellent customer service throughout the deployment process.
Requirements:
• Security Clearance: SC Cleared.
• Technical Expertise: Proven experience with WS1 and Autopilot for device build preparation.
• Deployment Experience: Hands-on experience conducting classroom deployments, directly engaging with end users.
• Customer Service: Strong interpersonal and communication skills with a focus on delivering user-centric solutions.
• Basic Technical Support: Ability to troubleshoot and resolve common device deployment issues.
What We Offer:
A competitive salary of £45,000 - £55,000 per annum, depending on experience, and a comprehensive benefits package.
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