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Project Delivery Manager

2 months ago

Leamington Spa, Warwickshire, United Kingdom Elegant Clutter Full time

About Elegant Clutter

Elegant Clutter is a dynamic and creative company that believes in the power of art to transform spaces. As a leading international art consultancy, we are building a team of talented professionals to help us grow our art and sculpture business in the hospitality industry on a global scale.

Job Summary

We are seeking an experienced Project Delivery Manager to join our team. As a key member of our operations team, you will be responsible for managing project delivery to meet client expectations through effective day-to-day management of the Project Management team.

Key Responsibilities

  • Lead and inspire a team of Project Managers and Project Support to deliver high-quality projects on time and within budget.

  • Recruit, train, and manage team members to ensure they have the skills and knowledge needed to succeed in their roles.

  • Ensure adherence to project processes and timelines, and identify opportunities for improvement.

  • Coach and train the team for timely and professional delivery of quotations and specifications.

  • Support Project Managers in working with design, production, and installation departments to ensure seamless project execution.

  • Formulate training plans for improved operational output and oversee costings, quotations, and project progress.

  • Conduct employee appraisals and implement corrective actions if needed to ensure team members are meeting expectations.

  • Improve Project Management efficiency and consistency, and collaborate with other departments for effective information flow and service delivery.

  • Address customer issues and improve customer experience through proactive communication and issue resolution.

  • Monitor project data accuracy and timeliness, and enhance procedures, systems, and principles for better project management.

  • Manage and evolve the Project Support team to ensure they have the skills and knowledge needed to support the Project Management team.

  • General office management to ensure the smooth operation of the team.

Requirements

  • Expertise in project management, organisation, time management, and problem-solving.

  • Background in business skills, resource management, budgeting, and analysis.

  • Excellent communication skills, with the ability to communicate effectively with clients, team members, and other stakeholders.

  • Proven experience in project management and leading teams, with a track record of delivering high-quality projects on time and within budget.

  • Organisational management skills with the ability to set clear directions and priorities.

  • Experience in fast-paced, deadline-driven environments, with the ability to work under pressure and meet deadlines.

  • Advanced planning skills for all project stages, with the ability to anticipate and mitigate risks.

  • Strong working knowledge of Microsoft Office, with the ability to use software to manage projects and communicate with team members.

  • Excellent client-facing and internal communication skills, with the ability to build strong relationships with clients and team members.

  • Ability to understand numbers and prices quickly, with the ability to make informed decisions about project costs and budgets.

  • Experience in the Interior Design industry is advantageous, but not essential.

  • Practical solutions and common sense approach, with the ability to think creatively and outside the box.

What We Offer

  • Competitive salary of £35-40k per annum, depending on experience.

  • Training provided in CSCS, IPAF, PASMA, and other relevant skills.

  • Extra day off on your birthday.

  • Established family business with a strong reputation in the industry.

  • Pension and life cover.