Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lidl - Avonmouth. As a key member of our store staff, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.
Competitive Hourly Pay RateYou will receive a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights. Our generous benefits package includes 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme, and enhanced family leave.
About the RoleAs a Customer Service Representative, your primary responsibilities will include:
- Providing excellent customer service and resolving customer queries efficiently
- Maintaining a high level of product knowledge and assisting customers with their purchases
- Working effectively with colleagues to ensure seamless delivery of services
If you are a people person with excellent communication skills and a passion for delivering outstanding customer experiences, we would love to hear from you
What You'll NeedTo succeed in this role, you will need:
- Experience working in a fast-paced retail environment
- Excellent customer service skills and a positive attitude
- Flexibility to work early morning or late shifts
- A proactive approach to changing priorities and adapting to new situations
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