SPoC Administrator
4 weeks ago
About the Role
We are seeking a highly motivated and organized individual to join our busy Single Point of Contact (SPoC) service as an Administrator. The successful candidate will be responsible for providing administrative support to the clinical triage team, including receiving and processing referrals, and assisting with the provision of administrative/secretarial support to the clinical triage staff.
Key Responsibilities
- Receive and process referrals following service criteria, with clinical triage provided by the clinician on duty.
- Process and follow up referrals received from external stakeholders via email and telephone, as indicated in the Standing Operating Procedure.
- Assist in the provision of administrative/secretarial support to the clinical triage staff, as needed.
- Type clinical correspondence relating to the assessment clinics using digital dictation system BigHand.
About Us
Southern Health is one of the largest NHS Foundation Trusts in the UK, specializing in mental health and learning disabilities, as well as offering physical health community-based services. We are committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.
What We Offer
We offer a range of benefits, including flexible working options, career development opportunities, and a supportive working environment. If you are a motivated and organized individual who is passionate about providing excellent patient care, we would love to hear from you.
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