Housekeeping Operations Manager

2 weeks ago


Blackpool, Blackpool, United Kingdom WGC Ltd. Full time

About WGC Ltd.

At WGC Ltd., we are committed to delivering exceptional service and a high level of guest satisfaction. As our ideal candidate, you will be responsible for overseeing the day-to-day operations of our housekeeping department, ensuring that every room is cleaned to the highest standard.

The successful candidate will report directly to our Area Manager and will be expected to improve productivity and efficiency of room cleaning, analyze guest data to plan resources and materials, maintain strong working relationships with the team and suppliers, and identify ways to improve Guest Satisfaction.

We offer a competitive salary of $60,000 per year, plus benefits and opportunities for career progression.

Key Responsibilities:
  • Improve productivity and efficiency of room cleaning
  • Analyze guest data to plan resources and materials
  • Maintain strong working relationships with the team and suppliers
  • Identify ways to improve Guest Satisfaction
  • Recruit, train, manage and monitor team performance
  • Deliver and exceed financial targets
  • Manage expenditure and payroll to achieve budgets
  • Participate in training to improve skills and performance

What We Offer:

A supportive and inclusive work environment, opportunities for career progression, and a competitive salary and benefits package.



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