Luxury Footwear Sales Supervisor

2 months ago

London, Greater London, United Kingdom Kurt Geiger Full time

Lead a Team of Fashion Enthusiasts in a Premier Retail Environment

We are seeking a passionate and experienced Sales Supervisor to join our esteemed team at Kurt Geiger within the Selfridges department. This is an exceptional opportunity to contribute to a dynamic and thriving retail operation dedicated to providing unparalleled customer experiences.

Your Responsibilities:
  • Elevate Customer Service Excellence: Ensure every interaction with our valued customers reflects the highest standards of service and professionalism.
  • Drive Sales Performance: Collaborate closely with the Store Manager to achieve ambitious sales targets and operational goals, upholding company policies and procedures.
  • Champion Brand Integrity: Protect and promote the Kurt Geiger and Selfridges brand image through your actions and interactions.
  • Visual Merchandising Expertise: Maintain a visually captivating and consistent presentation within your designated area, adhering to company guidelines.
  • Fashion Authority: Demonstrate in-depth knowledge of current fashion trends and styles, providing expert guidance to customers.
  • Team Development & Performance: Support management in training and developing team members, fostering a culture of excellence and high performance.
  • Operational Efficiency: Assist with floor control, customer inquiries, and complaint resolution, ensuring seamless operations and customer satisfaction.
Your Qualifications:
  • Proven experience in luxury retail, specializing in clienteling and delivering exceptional customer service.
  • Demonstrated success in a management role within a similar environment.
  • A passion for fashion and a keen understanding of current trends.
  • Exceptional communication and interpersonal skills, with the ability to build rapport and trust with customers and colleagues.
  • A commitment to upholding the highest standards of professionalism and brand representation.

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