Equipment Configuration Engineer
3 days ago
Estimated Salary: £30,000 - £36,000 per annum (dependent on experience)
About the Role:As an Equipment Configuration Engineer at Air IT Limited, you will be responsible for configuring and delivering end-user equipment on client sites, providing technical support to clients, and managing and maintaining off-site workshop storage facilities.
- Key Responsibilities:
- Deliver, install, and configure end-user equipment on client sites as required, offering remote and on-site technical support to clients, addressing their queries and issues promptly.
- Manage and maintain off-site workshop storage facility, following company procedure for receiving and shipping customer stock. Keep track of inventory levels, order supplies as needed, and ensure proper storage and handling of equipment.
- Log and action all activity within the CRM system following established Service Desk procedures.
- Conduct quality checks on all equipment before delivery to clients to ensure it meets company standards.
- Support the Technical services team on any workshop-related sections of projects.
To succeed in this role, you will need:
- Demonstrable knowledge as a Service Desk Engineer.
- Basic knowledge of Microsoft Windows Server / Desktop Environments.
- Experience with Microsoft 365, Backup/DRaaS, and related technologies.
- Current and valid UK driving license.
- Basic knowledge of Networking technologies (TCP/IP, Firewall, Routing/Switching), Azure Active Directory & IaaS, InTune & Conditional Access Technologies, and Mimecast email security.
As an employee of Air IT Limited, you can expect:
- Hybrid working options for a better work-life balance.
- 25 days annual leave plus bank holidays.
- Ongoing learning and development opportunities.
- Cycle to work scheme and technology vouchers.
- Enhanced family leave.
- Celebration day - an additional day off each year to celebrate an occasion important to you.
- Salary sacrifice pension.
- 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees' efforts to make a positive impact.
- Company social events and competitions.
- Discount and Cashback Scheme.
- Life Insurance.
- EAP and Virtual GP Service.
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