Credit Risk Specialist

4 weeks ago

Liverpool, Liverpool, United Kingdom The Very Group Full time

About the role:

We are seeking a skilled Credit Risk Analyst to join our Collections strategy team. As a key member of the team, you will be responsible for making informed decisions using data to create a better experience for our customers when they experience payment difficulties.

Reporting to the Senior Credit Risk Manager (Collections), you will work closely with the business to provide performance analytics on Collection's strategies, get a better appreciation of our customer's behaviour, identify opportunities to enhance our strategies, and make systemic changes to bring these new strategies to life.

You will need to manage the expectations of stakeholders, prioritise your workload, and consistently add value to both our customers and business. You will also have the opportunity to work alongside our trusted third parties, deploying our strategies or exploring further exciting opportunities.

We work closely with our Customer Care colleagues, who execute our strategies, allowing us to obtain real-time insight into the challenges our customers are facing. You will be surrounded by the best talent across Financial Services and the wider group, working collaboratively to fulfil the ambitions of the business and the Credit Risk Strategy Department.

About you:

  • Confident, can-do attitude and general hunger to add value and develop.
  • Curious, analytical, and logical by nature with a keen eye for detail.
  • Degree educated (and/or) have practical experience in a similar type of role.
  • Comfortable with SQL, SAS, and advanced Microsoft Excel skills too (exposure to Power BI would be advantageous but not essential).
  • Experience of Credit Risk, particularly experience within Collections / Arrears Management, would be advantageous but not essential.
  • Team player who can quickly establish relationships with our existing team and key stakeholders.
  • Confidence to challenge and ask the right questions.
  • Customer outcome-focused and commercially aware with the ability to communicate across all levels of the business, managing key stakeholders in an appropriate manner, influencing them, and providing challenge where necessary.

We are looking for people with good communication skills, a desire and ability to work in a fast-paced environment, ambitious, and keen to learn. There is very little hierarchy here, and if you were to join us, you would be expected to have a voice and the confidence to use it. The teams here are passionate, innovative, and committed. We expect you to be the same.

Some of our benefits:

  • Flexible, hybrid working model.
  • Inclusive culture and environment, check out our Glassdoor reviews.
  • £250 flexible benefits allowance to suit your needs.
  • 27 days holiday + bank holidays.
  • Udemy learning access.
  • Bonus potential (performance and business-related).
  • Up to 25% discount on Very.co.uk.
  • Matched pension up to 6%.
  • More benefits can be found on our career site.

How to apply:

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks, and if a specific requirement of your role, a DBS (criminal records) check. Should your application progress, we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

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