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Telecoms Billing Manager

2 months ago

Greater Manchester, United Kingdom Premier Group Recruitment Full time
{"h1":{"text":"Telecoms Billing Manager Role"}}, Job Overview

Premier Group Recruitment is seeking an experienced Telecoms Billing Manager to join our client's dynamic team. This is a fantastic opportunity for a highly skilled professional to step into a key role managing telecom billing operations, ensuring precision, efficiency, and compliance with industry standards.

Key Responsibilities
  • Oversee the entire telecom billing process using the Zoey platform.
  • Ensure accurate and timely invoicing for all telecom services.
  • Monitor customer usage, manage alerting procedures, and oversee CDR imports for all billing suppliers.
  • Act as the go-to expert for the Zoey billing platform.
  • Analyze billing data for trends and discrepancies, providing insights and recommendations for cost control and process improvement.
  • Deliver regular and ad-hoc reports to management and key stakeholders.
  • Efficiently resolve customer billing inquiries and disputes.
  • Collaborate with customer service and sales teams to ensure a smooth billing experience, maintaining high levels of customer satisfaction.
  • Ensure compliance with all industry regulations and internal company policies.
  • Lead preparations for internal and external audits, implementing controls to mitigate errors and prevent fraud.
  • Lead and mentor a team of billing specialists, fostering a collaborative and high-performance work environment.
  • Provide training on the Zoey platform and billing processes.
Requirements
  • At least 12 months of experience in telecom billing management.
  • Demonstrated expertise with the Zoey billing platform.
  • Experience managing billing operations and leading teams.
  • Proficiency in data analysis and reporting tools.
What We Offer
  • Competitive salary with performance-based bonuses.
  • Opportunities for professional development and career advancement.
  • Flexible working hours, with the option for remote or hybrid work.

If you're a skilled Telecoms Billing Manager with Zoey expertise looking for an exciting new challenge, we'd love to hear from you.