Facilities Operations Support Specialist

4 weeks ago


Manchester, United Kingdom Williams Lea Limited Full time

About the Role

We are seeking a highly skilled and experienced Facilities Assistant to join our team at Williams Lea Limited. As a Facilities Assistant, you will be responsible for providing a range of services that are central to the smooth operation of our business.

Key Responsibilities

  • Supporting stock levels of office consumables
  • Assisting with contractors on site
  • Liaising with management to ensure relevant paperwork (work permits etc) are in place
  • Supporting with security and access passes for building access
  • Assisting with day-to-day H&S compliance
  • Supporting management with H&S audits and assessments
  • Receiving instruction from management regarding general maintenance which may include decorating, general upkeep, defects reporting, repairing of fabric and furnishings, lighting maintenance, electrical and plumbing repairs, fire system checks, office moves
  • Adhering to the high quality-of-service delivery across the offices
  • Supporting the implementation of standardised processes for facilities
  • Maintaining continuous lines of communication with Head of Workplace Operations, keeping them informed of all critical issues and information
  • Partnering with the Head of Workplace Operations and adhering to appropriate corporate policies, internal controls, and reporting
  • Escalating operational and compliance risk areas

Requirements

  • Over 1 year experience and a proven track record in a facilities role
  • Demonstrated record of implementing solutions that have permanently resolved difficult situations
  • Excellent customer service skills with a service-minded approach towards the firm employees
  • PC literate including the use of Microsoft Word, Excel, PowerPoint
  • Legal, Professional Services or Corporate background
  • Previous experience of working with senior professionals in a professional services environment
  • Strong communication skills

Benefits

  • 25 days holiday, plus bank holidays (pro-rata for part-time or fixed-term roles)
  • Salary sacrifice schemes, retail vouchers
  • Life Assurance
  • Private Medical Insurance
  • Dental Insurance
  • Health Assessments
  • Cycle-to-work scheme
  • Discounted gym memberships
  • Referral Scheme

About Williams Lea Limited

Williams Lea is a leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms, and professional services firms.

Equality and Diversity

Williams Lea Limited values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality, and ethnic or national origins), religion or belief, sex or sexual orientation.



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