Technical X-Ray Support Specialist
20 hours ago
A leading manufacturer of medical imaging equipment seeks an experienced Technical X-Ray Support Specialist to provide expert technical assistance to customers with faults in medical imaging systems. This is a fantastic opportunity for a skilled professional to gain training on medical X-Ray, CT and MRI systems and develop their expertise in providing exceptional customer service.
About the Company:
As a global leader in healthcare, we offer a national team environment with a strong focus on pride and quality in work. Our company values excellence, integrity, and teamwork, and we are committed to delivering outstanding results in a collaborative and supportive setting.
Responsibilities:
• Provide technical support to customers via phone and email to resolve issues with medical imaging systems
• Conduct remote trouble shooting and identify effective resolutions for complex problems
• Collaborate with customers to guide them through the problem-solving process
• Escalate unresolved issues to field service engineers for further assistance
Requirements:
• Qualification in electronics or another relevant technical discipline
• Excellent customer service skills and a confident and professional demeanor in customer-facing environments
• A flexible approach with determination to seize opportunities and resolve complex challenges
• Full UK driving license required
Salary: £45,000 - £55,000 per annum based on experience.
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