Service and Sales Team Member
5 days ago
We are seeking a skilled Service Advisor to join our client's main dealership in Wokingham, offering excellent career opportunities and a dynamic work environment.
About the Role
This is a full-time, permanent position, working Monday to Friday, 8am - 6pm, with 1 in 4 Saturday mornings. The ideal candidate will possess strong customer service skills, a proactive approach, and the ability to work effectively in a team.
Responsibilities
- Provide exceptional customer service, ensuring customer satisfaction and loyalty
- Collaborate with the service team to achieve high-quality results and meet performance targets
- Manage customer expectations, resolving issues promptly and efficiently
- Maintain accurate records and reports, ensuring data integrity and compliance
Requirements
To succeed in this role, you will need:
- A strong customer service background, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Basic computer literacy and proficiency in Microsoft Office
Compensation and Benefits
The salary for this role is approximately £32,000 - £42,000 per annum, depending on experience. Our client offers a competitive benefits package, including a pension scheme, life insurance, and opportunities for professional development.
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