Service and Sales Team Member

5 days ago


Wokingham, Wokingham, United Kingdom Octane Recruitment Full time

We are seeking a skilled Service Advisor to join our client's main dealership in Wokingham, offering excellent career opportunities and a dynamic work environment.

About the Role

This is a full-time, permanent position, working Monday to Friday, 8am - 6pm, with 1 in 4 Saturday mornings. The ideal candidate will possess strong customer service skills, a proactive approach, and the ability to work effectively in a team.

Responsibilities

  1. Provide exceptional customer service, ensuring customer satisfaction and loyalty
  2. Collaborate with the service team to achieve high-quality results and meet performance targets
  3. Manage customer expectations, resolving issues promptly and efficiently
  4. Maintain accurate records and reports, ensuring data integrity and compliance

Requirements

To succeed in this role, you will need:

  • A strong customer service background, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Basic computer literacy and proficiency in Microsoft Office

Compensation and Benefits

The salary for this role is approximately £32,000 - £42,000 per annum, depending on experience. Our client offers a competitive benefits package, including a pension scheme, life insurance, and opportunities for professional development.


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