Service Desk Analyst
4 weeks ago
We are seeking a highly skilled Service Desk Analyst to join our Technology team based in Loudwater, Buckinghamshire. As the face and voice of our Technology department, you will be responsible for managing service requests and incidents, ensuring our customers receive timely and effective support.
Key Responsibilities- Manage service requests and incidents through our service management tools, ensuring timely resolution and customer satisfaction.
- Provide technical support to internal Dream's employees, troubleshooting level 1 and level 2 technical issues.
- Participate in shift and on-call schedules, including evenings, weekends, and Bank Holidays.
- Monitor internal IT functions and systems, identifying and escalating any issues to the line manager.
- Establish cross-functional relationships with colleagues and stakeholders to ensure effective incident and request management.
- Bonus scheme recognizing employee hard work and dedication.
- Staff discounts on Dreams products and hundreds of other brands.
- Buy-in schemes for extra holiday, private healthcare, and savings and loans.
- Free onsite parking and wellbeing support through the Retail Trust.
- Electric Car Scheme and enhanced maternity and paternity pay.
- On-site gym and hybrid working arrangements.
We are a people-first culture, passionate about making work a special place to be. If you're passionate about technology and customer support, we'd love to hear from you.
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Service Desk Analyst
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Dreams Ltd Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Technology team at Dreams Ltd. As the face and voice of our Technology department, you will be responsible for managing service requests and incidents, ensuring that our customers receive the best possible experience.Key ResponsibilitiesManage service requests and incidents in an...
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Service Desk Analyst
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Dreams Ltd Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Technology team at Dreams Ltd. As the face and voice of our Technology department, you will be responsible for managing service requests and incidents, ensuring that our customers receive the best possible experience.Key ResponsibilitiesManage service requests and incidents in an...
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Service Desk Analyst
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Dreams Ltd Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Technology team at Dreams Ltd. As the face and voice of our Technology department, you will be responsible for managing service requests and incidents, ensuring that our customers receive the best possible experience.Key ResponsibilitiesManage service requests and incidents in an...
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Service Desk Analyst
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Dreams Ltd Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Technology team at Dreams Ltd. As the face and voice of our Technology department, you will be responsible for managing service requests and incidents, ensuring that our customers receive the best possible experience.Key ResponsibilitiesManage service requests and incidents in an...
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Science Educator
6 days ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeScience Teaching OpportunitySupply Desk is delighted to present an exceptional chance for a motivated Science Teacher to join a forward-thinking secondary school in a dynamic and engaging environment. The ideal candidate will have a strong understanding of the Science curriculum, particularly in their specialisation, and excellent classroom management...
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Teaching Assistant
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeJob Title: Teaching AssistantWe are seeking a dedicated and passionate Teaching Assistant to join our team at Supply Desk. As a Teaching Assistant, you will play a vital role in supporting children and young adults in the classroom, helping them access the curriculum and engage during the school day.About the Role:Support children and young adults in the...
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Teaching Assistant
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeJob Title: Teaching AssistantWe are seeking a dedicated and passionate Teaching Assistant to join our team at Supply Desk. As a Teaching Assistant, you will play a vital role in supporting children and young adults in the classroom, helping them access the curriculum and engage during the school day.About the Role:Support children and young adults in the...
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Operations Summer Analyst
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Summer-Browning Associates Ltd Full timeOperations Analyst OpportunitySummer-Browning Associates Ltd is seeking an experienced Operations Analyst to join our team on a 6-month assignment. The successful candidate will work on a 24/7/365 shift pattern, supporting our Central Government client.Key Responsibilities:Create, interpret, and present data effectivelyPrevious experience in a Service Desk...
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Operations Summer Analyst
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Summer-Browning Associates Ltd Full timeOperations Analyst OpportunitySummer-Browning Associates Ltd is seeking an experienced Operations Analyst to join our team on a 6-month assignment. The successful candidate will work on a 24/7/365 shift pattern, supporting our Central Government client.Key Responsibilities:Create, interpret, and present data effectivelyPrevious experience in a Service Desk...
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Learning Support Assistant
1 month ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeJob Title: Learning Support AssistantWe are seeking a motivated and enthusiastic Learning Support Assistant to join our team at Supply Desk. As a Learning Support Assistant, you will play a vital role in supporting students with their learning and development.Key Responsibilities:Deliver inclusive lessons tailored to meet each child's individual needs and...
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Learning Support Assistant
1 month ago
High Wycombe, Buckinghamshire, United Kingdom Supply Desk Full timeJob Title: Learning Support AssistantWe are seeking a motivated and enthusiastic Learning Support Assistant to join our team at Supply Desk. As a Learning Support Assistant, you will play a vital role in supporting students with their learning and development.Key Responsibilities:Deliver inclusive lessons tailored to meet each child's individual needs and...
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Operations Summer Analyst
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Summer-Browning Associates Ltd Full timeSummer-Browning Associates Ltd is seeking an Operations Analyst to work on a 24/7/365 shift pattern for our Central Government client on an initial 6-month assignment. Key Responsibilities: • Create, interpret, and present data effectively. • Previous experience in a Service Desk environment, Incident and Request Fulfilment process disciplines, and...
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Operations Summer Analyst
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Summer-Browning Associates Ltd Full timeSummer-Browning Associates Ltd is seeking an Operations Analyst to work on a 24/7/365 shift pattern for our Central Government client on an initial 6-month assignment. Key Responsibilities: • Create, interpret, and present data effectively. • Previous experience in a Service Desk environment, Incident and Request Fulfilment process disciplines, and...
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IT Support Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Limited Full timeService Desk Analyst Job DescriptionBiffa Waste Services Limited is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing first-line support for all IT, telephony, network, and application issues across the organization.Key Responsibilities:Handle customer incident or request tickets in a...
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IT Support Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Limited Full timeService Desk Analyst Job DescriptionBiffa Waste Services Limited is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing first-line support for all IT, telephony, network, and application issues across the organization.Key Responsibilities:Handle customer incident or request tickets in a...
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IT Support Analyst
1 week ago
High Wycombe, Buckinghamshire, United Kingdom Chiltern Recruitment Full timeInternal IT Support AnalystWe are seeking an experienced Internal IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing 1st/2nd line support for internal users, ensuring all IT systems and hardware run smoothly with minimal disruption.Key Responsibilities:Provide support for IT hardware, software,...
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Front Desk Coordinator
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Doylestown Health Full timeJob Title: Front Desk CoordinatorDetailed Job Description:At Doylestown Health, we are seeking a skilled Front Desk Coordinator to join our team. The successful candidate will be responsible for greeting and scheduling patients, as well as providing exceptional clerical support to ensure smooth office operations.Key Responsibilities:Schedule patients for...
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Service Operations Analyst
1 month ago
High Wycombe, Buckinghamshire, United Kingdom Expert Employment Full timeService Business AnalystExpert Employment is seeking a highly skilled Service Business Analyst to join our team. As a Service Business Analyst, you will play a crucial role in shaping and creating the company's Field Service Management business systems throughout Europe.Key ResponsibilitiesAnalyse Service business needs and identify Service business...
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Service Operations Analyst
1 month ago
High Wycombe, Buckinghamshire, United Kingdom Expert Employment Full timeService Operations AnalystExpert Employment is seeking a highly skilled Service Operations Analyst to join our team. As a Service Operations Analyst, you will play a crucial role in shaping and creating the company's Field Service Management business systems throughout Europe.Key ResponsibilitiesAnalyzing Service business needs and identifying Service...
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Service Operations Analyst
1 month ago
High Wycombe, Buckinghamshire, United Kingdom Expert Employment Full timeService Operations AnalystExpert Employment is seeking a highly skilled Service Operations Analyst to join our team. As a Service Operations Analyst, you will play a crucial role in shaping and creating the company's Field Service Management business systems throughout Europe.Key ResponsibilitiesAnalyzing Service business needs and identifying Service...