Cruise Industry Coordinator
2 days ago
Description:
We are seeking an experienced Program Services Coordinator to join our team at The Travel Corporation. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our river cruises. This includes providing operational support for assigned ships, communicating with Cruise Managers and Local Hosts, and controlling the quality and performance of our Suppliers, Cruise Managers, and Local Hosts.
Key Responsibilities:
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- Providing operational support for assigned ships
- Communicating with Cruise Managers and Local Hosts
- Controlling the quality and performance of our Suppliers, Cruise Managers, and Local Hosts
- Following up on quality of services and feedback from Cruise Managers and Local Hosts
- Covering emergency duties/phone (including weekends) as required on a rotational basis
- Communicating with international offices/teams to successfully deliver Uniworld cruises/products
- General administrative duties, which can include but not limited to, invoicing queries, deviations, special events/activities, and daily operation delivery for your allocated ships
- Special assignments and projects as delegated to you
About this Role:
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- This is a dynamic and challenging role that requires strong organizational and communication skills
- You will be working closely with our Cruise Managers and Local Hosts to ensure the successful delivery of our river cruises
- You will have the opportunity to develop your skills and knowledge in the cruise industry
- We offer a competitive salary and benefits package, including annual travel credit, flexible working arrangements, and professional development opportunities
- We value diversity and inclusion in the workplace and welcome applications from all qualified candidates
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