Air Freight Operations Manager

5 days ago


StainesuponThames, Surrey, United Kingdom ALS Recruiting Ltd Full time
Job Summary:

We are seeking a highly motivated Air Freight Export Coordinator to join our team at ALS Recruiting Ltd. As an Air Freight Export Coordinator, you will be responsible for managing all aspects of air freight exports, from booking to delivery. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively under pressure.

The ideal candidate will have a strong background in air freight forwarding, with experience in export operations and customer service. A degree in logistics or a related field is preferred. Salary: £32,000 - £42,000 per annum, depending on experience.

Key Accountabilities:

  • Manage all bookings from start to finish, including processing export bookings and UK customs clearance
  • Develop relationships with customers and overseas offices to ensure seamless communication and collaboration
  • Proactively inform customers on shipment status and exceptions, providing timely updates and solutions
  • Take and handle customer inquiries and complaints, resolving issues promptly and professionally
  • Ensure accurate billing and accruals, maintaining high standards of financial integrity

Our Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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