Care Coordinator Specialist
3 days ago
Company Overview
Apollo Home Healthcare is a leading provider of home healthcare services, dedicated to delivering high-quality care to our clients. We are committed to making a positive impact in the lives of those we serve.
Job Summary
We are seeking an experienced Care Coordinator with solid planning, coordination, and problem-solving skills to join our team in St Helens, Merseyside. As a skilled Care Coordinator, you will be responsible for managing a caseload of care packages and understanding the varied nature and fast-pace of the role, including all elements of associated care delivery.
Main Responsibilities
- Manage rotas for care teams, respond efficiently to any day-to-day changes, and act as the first point of contact for service users, their families, and other healthcare professionals.
- Apply your gained communication and relationship-building skills to effectively manage rotas, respond to changes, and provide excellent customer service.
- Support the out-of-hours on-call service, which is covered on a 1-weeknight per week and 1 weekend in 4 rotational basis across the team.
Requirements
You must have a driving license and access to a vehicle, as travel across the Merseyside region may be required. Additionally, you must be committed to supporting the out-of-hours on-call service.
What We Offer
We offer a competitive salary between £32,800 - £37,800 per annum, which includes payment for additional duties. You will also have the opportunity to earn a bonus of up to £2,000 per annum. Our benefits package includes:
- 25 Days Annual Leave, plus Bank Holidays
- An extra day off on your birthday
- Bonus Scheme (up to £2,000 per annum)
- Loyalty reward programmes at 3 and 5 years
- Refer a friend scheme
- Workplace pension
- Paid DBS
- No requirement to provide hands-on care
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