Retail Store Manager

4 days ago

Braintree, Essex, United Kingdom Kurt Geiger Full time

About Us

Kurt Geiger is a leading luxury shoe and accessory retailer with a rich history dating back to 1963. We are committed to creating an inclusive workplace where everyone can thrive as their authentic self.

Our Culture

We celebrate individuality and believe that our differences make us stronger as a collective. Diversity, equality, and inclusion are at the core of our company culture, and we strive to reflect this in every aspect of our business.

Job Summary

We are seeking an experienced Retail Store Manager to join our team. As a key member of our store operations team, you will be responsible for ensuring exceptional customer service, driving sales, and maintaining a high-performance team.

Key Responsibilities

  • Customer Service
    • Ensure customer service is of the highest standards at all times
    • Be a role model for your team and maintain high service standards
  • Store Operations
    • Ensure all store and company sales targets, operations goals, policies, and procedures are met and maintained
    • Actively liaise, communicate, and develop good relations with your team and Senior Management
  • Team Management
    • Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
    • Rota your team effectively and ensure optimum cover during peak trading periods
  • Visual Presentation
    • Ensure your store maintains excellent visual presentation, consistent with company guidelines

Requirements

  • Previous retail management experience
  • Background with a fashion-forward footwear, accessory, or fashion brand
  • Proven ability to drive sales and team working to KPIs
  • Impeccable presentation and representation of our luxury/fashion-forward brand

Benefits

  • Competitive basic salary
  • Generous bonus structure
  • Pension Scheme
  • Gorgeous shoes each season
  • Amazing employee discounts

About the Role

This is an exciting opportunity to join a dynamic and fast-paced business where no two days are the same. You will be rewarded with a fantastic benefits package and real opportunities for progression.

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